Aramex is looking to hire following staff. United Arab Emirates Jobs
1. Customer Success Specialist
Customer Success Specialist Jobs in Dubai | Aramex Careers:
A customer success specialist’s job is to take your new customers through the launch lifecycle’s key phrases to make sure they’re comfortable and ready to get the most out of your product. They’ll then take up account management duties to make sure a customer who starts happy stays happy.
- Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with internal operations on all shipping requests.
- Provide freight solutions to customers for land, sea and air freight.
- Develops relationships with allocated customers
- Manage end to end shipment life cycle liaising with all internal and external stakeholders
- Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
- Provides spot quotations and closes contract
- 3-5 years’ experience in Freight Forwarding / Freight in general – mandatory experience
- 2-5 years’ experience of Customer Service preferably handling key business clients
- Good product knowledge (land, sea and air freight)
- Working knowledge of transportation management systems (TMS)
- Commercial acumen to drive sales
- Ability to handle challenging situation in a composed manner
For more details, please scroll down & see the details.
Last Date to Apply: Valid Until Vacancy Fill
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Official Website: aramex.com
Customer Success Specialist – Job Summary
|Title||Customer Success Specialist Jobs in Dubai | Aramex Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
To Apply for the Aramex Careers, Please Click on the Apply button given below
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This job is originally posted on Aramex Jobs site.