Monday, September 25, 2023
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First Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi

First Abu Dhabi Bank is looking to hire following staff. United Arab Emirates Jobs

1. Officer- Customer Service

First Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi:
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Job Responsibilities

  • Provide assistance in supporting the Branch Manager / Assistant Manager on implementing change initiatives. 
  • Ensure processing error free transactions in a timely manner.
  • Encourage the customer to use the digital platforms (NHL App) to improve the service efficiency/experience and educate the customer how to use the APP
  • Receive and process the customer requests within the predefined timelines.
  • Generate leads/referrals from NHL walk-in customers and route to Islamic branches.
  • Respond to all customer and operations related queries that are routing through other channels without fail within the predefined time lines.

Job Requirements

  • Bachelor’s degree in Accounting or related discipline
  • 3 years’ relevant experience in the banking sector.
  • Familiarity with bank products and related policies and procedures

For more details, please scroll down & see the details.

Last Date to Apply: Valid Until Vacancy Fill

Company Overview

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Official Website:

Officer- Customer Service – Job Summary

TitleFirst Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi
Hiring OrganizationFirst Abu Dhabi Bank
Job LocationAbu Dhabi, United Arab Emirates
Date PostedFeb/02/2023
Base SalaryAED
DescriptionListed Below
Employment TypeFull Time
Valid UntilMar/02/2023
Job Data
Officer- Customer Service Jobs in FAB Abu Dhabi UAE 02 Feb 2023
Officer- Customer Service Jobs in FAB Abu Dhabi UAE 02 Feb 2023

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