First Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi
First Abu Dhabi Bank is looking to hire following staff. United Arab Emirates Jobs
1. Officer- Customer Service
First Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi:
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Job Responsibilities
- Provide assistance in supporting the Branch Manager / Assistant Manager on implementing change initiatives.
- Ensure processing error free transactions in a timely manner.
- Encourage the customer to use the digital platforms (NHL App) to improve the service efficiency/experience and educate the customer how to use the APP
- Receive and process the customer requests within the predefined timelines.
- Generate leads/referrals from NHL walk-in customers and route to Islamic branches.
- Respond to all customer and operations related queries that are routing through other channels without fail within the predefined time lines.
Job Requirements
- Bachelor’s degree in Accounting or related discipline
- 3 years’ relevant experience in the banking sector.
- Familiarity with bank products and related policies and procedures
For more details, please scroll down & see the details.
Last Date to Apply: Valid Until Vacancy Fill
Company Overview
FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Official Website: bankfab.com
Officer- Customer Service – Job Summary
| Title | First Abu Dhabi Bank Jobs | Customer Service Jobs in Abu Dhabi |
| Hiring Organization | First Abu Dhabi Bank |
| Job Location | Abu Dhabi, United Arab Emirates |
| Date Posted | Feb/02/2023 |
| Base Salary | AED |
| Description | Listed Below |
| Employment Type | Full Time |
| Valid Until | Mar/02/2023 |
To Apply for the FAB Careers, Please Click on the Apply button given below
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Disclaimer
This job is originally posted on First Abu Dhabi Bank Jobs site.