High Value Tier Coordinator Jobs in Dubai | Majid Al Futtaim Jobs
Majid Al Futtaim is looking to hire following staff. United Arab Emirates Jobs
1. High Value Tier Coordinator
High Value Tier Coordinator Jobs in Dubai | Majid Al Futtaim Jobs:
The role will ensure a seamless delivery of High Value service across all touch points in the MAF ecosystem for our High Value Member base. This includes support of Exclusive event organization, Concierge support function and Relationship management. The role requires engaging with our members and the relevant internal Operations and BU teams across the business to deliver upon the experiences.
Job Responsibilities
- Devise new processes to support roll out of High Value services that require frontline intervention. This includes The9 and Cle D’Or lounges and all BUs and Contact Center to deliver an effortless experience for our High Tier members.
- Coordinate and support a Concierge service to our High Value members. Work with the Contact Centre to deliver on required services and experiences to be booked, confirmation process with the member and ground services with the provider or BU.
- Relationship management with our top tier members to ensure one to one emotional connectivity with our members, updating their preferences, understanding their needs, capturing the data and personalizing opportunities at events and signature moments to personalize and drive value for the programme.
Job Requirements
- Advanced Microsoft Office skills
- Experience in writing Standard Operating Procedures for customer-facing staff
- Experience in designing and implementing wide-scale training programmes (e.g. train the trainer)
- Experience of contact centre operational functions
For more details, please scroll down & see the details.
Last Date to Apply: Valid Until Vacancy Fill
Company Overview
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification.
Official Website: majidalfuttaim.com
Tier Coordinator – Job Summary
| Title | High Value Tier Coordinator Jobs in Dubai | Majid Al Futtaim Jobs |
| Hiring Organization | Majid Al Futtaim |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Jan/31/2023 |
| Base Salary | AED |
| Description | Listed Below |
| Employment Type | Full Time |
| Valid Until | Mar/01/2023 |
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This job is originally posted on Majid Al Futtaim Jobs site.